About us

/About us
About us2018-10-08T18:38:09+00:00

A little about us, and why were different

Our Story


We have been providing IT support to local businesses since 2002. Over the years we have developed our business into a local trusted brand providing flexible and affordable IT support.

Universal Computing was founded on a simple principle of ‘making IT simple’ – back in 2002, I.T. was not so simple for most.

We were so convinced that our approach was right, we went straight into the city centre and purchased our own offices – where we reside to this day. At the time, many other IT companies we’re coming and going, from dank little computer shops & hidden offices to the unknowledgeable multinationals whose only real appetite was for selling extra product insurance’s – none were very appealing.

We went our own way, we professionally fitted out our store & offices for a bright new modern feel. Once established, our ‘making IT simple’ approach worked, sales to private, business and government sored.

Over the last 2 decades, we have continued to adapt and develop our products & services to include hosted services, website design, cloud hosting and cyber-security. Much of our success is this unique ability to manage & connect all aspects of our clients technology under one roof.

Our commitment to Dunfermline and the local area is absolute, after large investments in 2010 and 2017, we continue to work with Dunfermline community & heritage groups promoting our beautiful city.

Why work with us


We become your IT department with 92% of our general support issues are resolved on the first phone call within 15 minutes. Our flexible support options will make sure you get the advice & support you need.

Fast response

Fast response times

Fast response times

We become your IT department with 92% of our general support issues are resolved on the first phone call within 15 minutes.

Affordable

Affordable

Affordable

Our prices are very competitive and transparent. Remote assistance from £39+VAT and Onsite callouts from £69+VAT.

Price guarantee

Price guarantee

Price guarantee

We will beat any comparative IT quote. Ask for details.

Under one roof

Under one roof

Under one roof

Much of our success is this unique ability to manage & connect all aspects of our clients technology under one roof.

Poactive

Poactive support

Poactive support

We use the latest management tools to proactively manage your IT devices.

For business

For business

For business

Our business is your business.

Get in touch and let us demonstrate how we can help your business.

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