Cyber security for your organisation
Technical controls that you can put in place today
You should protect your Internet connection with a firewall. This effectively creates a ‘buffer zone’ between your IT network and other, external networks. In the simplest case, this means between your computer (or computers) and ‘the Internet’. Within this buffer zone, incoming traffic can be analysed to find out whether or not it should be allowed onto your network.
Two types of firewall
You could use a personal firewall on your internet connected laptop (normally included within your Operating System at no extra charge). Or, if you have a more complicated set up with many different types of devices, you might require a dedicated boundary firewall, which places a protective buffer around your network as a whole. Some routers will contain a firewall which could be used in this boundary protection role. But, this can’t be guaranteed – ask your internet service provider about your specific model.
Manufacturers often set the default configurations of new software and devices to be as open and multi-functional as possible. They come with ‘everything on’ to make them easily connectable and usable. Unfortunately, these settings can also provide cyber attackers with opportunities to gain unauthorised access to your data, often with ease.
Check the settings
So, you should always check the settings of new software and devices and where possible, make changes which raise your level of security. For example, by disabling or removing any functions, accounts or services which you do not require.
Your laptops, desktop computers, tablets and smartphones contain your data, but they also store the details of the online accounts that you access, so both your devices and your accounts should always be password-protected. Passwords – when implemented correctly – are an easy and effective way to prevent unauthorised users accessing your devices. Passwords should be easy to remember and hard for somebody else to guess. The default passwords which come with new devices such as ‘admin’ and ‘password’ are the easiest of all for attackers to guess. So you must change all default passwords before devices are distributed and used. The use of PINs or touch-ID can also help secure your device. If you would like more information on choosing passwords, look at the NCSC’s password guidance.
For ‘important’ accounts, such as banking and IT administration, you should use two-factor authentication, also known as 2FA. A common and effective example of this involves a code sent to your smartphone which you must enter in addition to your password.
To minimise the potential damage that could be done if an account is misused or stolen, staff accounts should have just enough access to software, settings, online services and device connectivity functions for them to perform their role. Extra permissions should only be given to those who need them.
Check what privileges your accounts have – accounts with administrative privileges should only be used to perform administrative tasks. Standard accounts should be used for general work. By ensuring that your staff don’t browse the web or check emails from an account with administrative privileges you cut down on the chance that an admin account will be compromised. This is important because an attacker with unauthorised access to an administrative account can be far more damaging than one accessing a standard user account.
Malware is software or web content that has been designed to cause harm. For example, the recent WannaCryattack used a form of malware which makes data or systems unusable until the victim makes a payment. Viruses are the most well-known form of malware. These programs infect legitimate software, make copies of themselves and send these duplicates to any computers which connect to their victim.
How malware works
There are various ways in which malware can find its way onto a computer. A user may open an infected email, browse a compromised website or open an unknown file from removable storage media, such as a USB memory stick.
Three ways to defend against malware
1. Antivirus software is often included for free within popular operating systems, it should be used on all computers and laptops. For your office equipment, you can pretty much click ‘enable’, and you’re instantly safer. Smartphones and tablets might require a different approach and, if configured in accordance with the NCSC’s guidance, separate antivirus software might not be necessary.
2. You should only download apps for mobile phones and tablets from manufacturer-approved stores (like Google Play or Apple App Store). These apps are checked to provide a certain level of protection from malware. You should prevent staff from downloading apps from unknown vendors/sources, as these will not have been checked.
3. For those unable to install antivirus or limit users to approved stores, there is another, more technical, solution. Apps and programs can be run in a ‘sandbox’. This prevents them from interacting with, and harming, other parts of your devices or network.
No matter which phones, tablets, laptops or computers your organisation is using, it’s important they are kept up to date at all times. This is true for both Operating Systems and installed apps or software. Happily, doing so is quick, easy, and free.
Also known as ‘Patching’
Manufacturers and developers release regular updates which not only add new features, but also fix any security vulnerabilities that have been discovered.
Applying these updates (a process known as patching) is one of the most important things you can do to improve security. Operating systems, software, devices and apps should all be set to ‘automatically update’ wherever this is an option. This way, you will be protected as soon as the update is released.
However, all IT has a limited lifespan. When new updates cease to appear for your hardware or software, you should consider a modern replacement.