Ticket Status · Universal Computing Helpdesk

Check on a support ticket.

Enter your ticket reference (it starts UC- and is in your confirmation email) and the email address you used.

GETTING HELP

However your team prefers to get in touch, every request is logged, prioritised and followed through to a fix.

01PHONE

Monday to Friday, 9am until 5pm. Tell us what's wrong and we'll take it from there.

02TICKET

Any time, day or night. Out-of-hours tickets are picked up under your SLA.

03REMOTE

When an engineer asks, connect securely so we can see the problem and fix it.

04GUIDES

Step-by-step guides for common questions, ready whenever you are.